Privacy Policy

1. Information We Collect

We collect the following information when you use Alive Album:

• Email address (required for delivery of your video)
• Images you upload (processed to create your album)
• Payment information (processed securely through Stripe)
• Job status and processing information

2. How We Use Your Information

We use your information to:

• Process and deliver your video album
• Send you completion notifications and download links
• Process payments
• Improve our service and troubleshoot issues

3. Data Storage

Your images and videos are stored securely on Google Cloud Platform. We retain your data for 30 days after job completion, after which it is automatically deleted. Final rendered videos may be retained longer for your convenience.

4. Data Security

We implement industry-standard security measures to protect your data. All data transmission is encrypted, and access is restricted to authorized personnel only.

5. Third-Party Services

We use the following third-party services:

• Stripe: Payment processing (see Stripe's privacy policy)
• Google Cloud Platform: Data storage and processing
• Replicate.com: AI animation processing
• Meta (Facebook Pixel): We use Meta Pixel to track website interactions and conversions for advertising purposes. Meta may collect information about your visit to our website, including pages viewed and actions taken (such as purchases). This data is used to measure ad performance and may be used to show you relevant ads. For more information, see Meta's Privacy Policy.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request deletion of your data
• Opt out of marketing communications

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies, including:

• Essential cookies: Required for basic website functionality
• Analytics and advertising cookies: We use Meta Pixel to track website usage and conversions for advertising purposes. These technologies help us understand how visitors interact with our site and measure the effectiveness of our advertising campaigns. Meta Pixel may collect information such as page views, actions taken on our site, device information, and IP address.

You can opt out of Meta Pixel tracking by adjusting your Facebook ad preferences or using your browser settings to block cookies. Note that blocking cookies may affect your experience on our website.

8. Contact

If you have questions about this Privacy Policy, please contact us through our support page.